1. Purpose of personal data processing

• contact details (first-, and last name, company, postal address, telephone number, e-mail address)
• purchase history
• shopping preferences
• other information, that became known in customer communication.

Data processing is necessary so that we can provide ordered services to those who wish to do so.

The basis for data processing is at least personal consent given by e-mail, contract or law.

2. Use and processing of collected personal data

We use the collected personal data:

• to prepare and issue invoices;
• to send information about services (and/or products) to the customer;
• to measure customer satisfaction;
• we keep the collected personal data only as long as it is neccessary to fulfill the purpose.

We destroy the collected data immediately either at the customer’s request, or when the goal is fulfilled.

3. Modification and deletion of collected personal data

4. Sharing of collected personal information

We share collected personal data at the request of the authorities, or in cases where it is necessary to provide the service ordered by the customer.

Ollerna OÜ is the responsible processor of personal data, Ollerna OÜ transfers the personal data necessary for making payments to the authorized processor Maksekeskus AS.

5. Cookies

The www.WitchEha.com website uses cookies. The purpose of cookies is to ensure a better user experience, and more effective marketing activities, and to collect usage statistics using Google Analytics, which can be used to measure and improve the performance of the website.

A cookie is a small text file that is automatically saved by the web browser on the device used by the customer. Cookies are used to collect information about how the customer uses the website in order to make the use of the website more personal and user-friendly for the customer. Cookies are also often created by different service providers, for example Facebook. Cookie files are not dangerous for your computer.

Cookies are usually either persistent, or session cookies. Persistent cookies remain permanently on the user’s computer, which are used, for example, to recognize repeat visitors to the website, to collect statistical data, etc. Session cookies are temporary, and are deleted when the user leaves the website, or the user closes the browser.

If cookies are enabled in the user’s web browser (often by default), this is considered acceptance of cookies. The user can disable the use of cookies on his device or always delete cookies by changing the corresponding settings in his web browser. If cookies are not used, the website may not work correctly.

6. Protection of personal data

We take every precaution to protect personal information. Only authorized persons have access to data processing.

Please notify us immediately at WitchEha@gmail.com, if you feel that our employee has acted contrary to the applicable privacy policy.

7. Privacy policy terms and changes

We have the right to change the principles of our privacy policy if necessary. We will inform all regular customers about this, as well as publish information about the changes on our company’s website.

The controller of personal data is Ollerna OÜ. For all questions and suggestions, please contact: WitchEha@gmail.com

Problems can be addressed to the Data Protection Inspectorate, or the court.